Privacy policy
Last updated:
Who operates this website
VIKUK is operated by Nanan Peak Safety Products Co., Ltd., No. 7 Dingxing Road, Sports Goods Base, Kangmei Town, Nan’an, Quanzhou, Fujian, China. For privacy questions or requests, email vivienzhang@vikuk.com.
Information and purposes
When you submit a website inquiry, we save your name, email, message, model of interest, optional business contact details and your acknowledgement of this notice. We use these details to answer your request, prepare samples or quotations and manage the related business discussion. We do not add you to marketing lists through this form.
Our hosting service may keep technical access and security logs, including IP addresses. The inquiry form uses short-lived hashed identifiers for abuse prevention rather than storing your IP address with the inquiry. Processing may be necessary to respond to pre-contractual requests, protect the website or meet applicable legal obligations.
Access, service providers and international processing
Website inquiries are stored privately for authorised administrators. When email notifications are enabled, they are addressed to vivienzhang@vikuk.com. Hosting and email providers process information as needed to provide those services. We do not sell inquiry information.
The website is hosted in the United States and our business team is based in China, so an inquiry may involve international processing. Contact us for information about safeguards applicable to your request. Restricted backup copies follow the hosting and business recovery process.
Retention and your requests
We retain inquiry information for the time needed to respond, manage ongoing business and satisfy applicable record-keeping requirements. You can contact vivienzhang@vikuk.com to ask about access, correction, deletion, restriction, objection or portability where those rights apply. We may need to verify your identity and retain information required by law.
We will handle requests according to applicable law. You may also contact the competent data protection authority where applicable. The form acknowledgement confirms you have read this notice; it is not consent to unrelated marketing.
Cookies and external services
Essential WordPress cookies may support sign-in and site functions. Public catalogue pages do not require an account. WhatsApp and map links open external services only when selected; those services apply their own privacy policies. A WhatsApp draft is reviewed and sent by you in WhatsApp.
